24/7 breakdown response +27 60 320 5659

Specialist technical support

On-site and workshop assistance for difficult refrigeration and air conditioning compressor faults, commissioning problems, and electrical and mechanical failures.

Some faults do not resolve themselves with a parts list. When a unit keeps tripping, will not load, or fails again after a rebuild, the answer is usually in the system around it rather than the compressor alone. This is the service for the job that has already had two attempts at it.

A controller display showing superheat and valve opening readings
Superheat and operating parameters verified at start-up

What's included

  • On-site technical assistance
  • Workshop technical assistance
  • Difficult compressor fault diagnosis
  • Commissioning problem support
  • Electrical failure investigation
  • Mechanical failure investigation
  • Refrigeration-system-related compressor issues

When you'd call us for this

  • A compressor keeps tripping on the same fault and nobody on site can say whether the cause is the unit, the controls or the system around it.
  • A commissioning is not holding its operating parameters and the handover date is close.
  • A rebuilt compressor has failed again and you need a second opinion before the client asks for one.

What we need from you

  • Compressor make
  • Model and serial number
  • Application — cold room, freezer room, process cooling, chiller, air conditioning, blast freezer
  • Fault symptoms — what it is doing, what tripped, what you have already checked
  • Site access — plant room location, floor level, door and stair widths, whether a crane or gantry is needed, site induction requirements

Photos of the nameplate and the plant room save a site visit.

Our compressor repair workmanship is backed by a 12-month warranty, subject to agreed terms and operating conditions.

Brands we work on

  • BITZER
  • BOCK
  • Copeland
  • Dorin
  • Frascold
  • Hanbell
  • RefComp
  • MYCOM
  • Carrier / Carlyle
  • GEA
  • Sabroe
  • Daikin
  • Mitsubishi
  • Hitachi

We repair, overhaul, inspect and commission all recognised compressor brands used in commercial refrigeration, industrial refrigeration and air-conditioning systems. These are the ones we see most often — if yours is not listed, send us the make, model and serial and we will tell you straight whether it is work we can take.

Semi-hermetic piston and screw compressors for refrigeration and air conditioning systems, ammonia and freon. Our expertise is not limited to the brands shown above.

All brands and what they are

Tell us what is down.

Send us the make, model, serial and what it is doing. If the plant is down right now, do not fill in a form — call.

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